8hi77 Terms & Conditions

1 General Terms

These Terms and Conditions (hereinafter referred to as "the Agreement", "these Terms", or "T&C") constitute a legally binding agreement between you (hereinafter "the Player", "you", or "your") and 8hi77 (hereinafter "8hi77", "we", "us", or "our"), the operator of the online casino and sports betting platform accessible at https://8hi77.app.

By accessing, browsing, registering an account on, or placing any wager through the 8hi77 platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with any additional rules, policies, and guidelines published on this website, including the Privacy Policy, the Responsible Gaming Policy, and any game-specific or promotion-specific rules.

8hi77 reserves the right to amend, update, or replace these Terms at any time without prior individual notice to players. The revised Terms will be published on this page with an updated effective date. It is your responsibility to review these Terms periodically. Continued use of the 8hi77 platform following any such amendment shall constitute your acceptance of the revised Terms.

These Terms are written in English. In the event of any translation being produced for informational purposes, the English-language version shall take precedence in all cases of dispute or ambiguity.

If you do not agree to any part of these Terms, you must immediately cease using the 8hi77 platform and, if applicable, contact our support team to request account closure.

2 Account Registration

To access the full range of 8hi77 services — including casino games, sports betting markets, and financial transactions — you are required to register a player account. Registration is free of charge.

2.1 Registration Requirements

When registering, you agree to provide accurate, complete, and truthful information, including:

• Your full legal name as it appears on your government-issued identification document.
• A valid date of birth confirming you are 18 years of age or older.
• A valid and active mobile number or email address.
• A mobile financial service account (bKash, Nagad, Rocket, or Upay) or bank account registered in your own name, for the purposes of payment processing.

Providing false, misleading, or incomplete registration information is a material breach of these Terms and will result in account suspension. 8hi77 will not be liable for any losses arising from inaccurate registration details provided by the player.

2.2 One Account Policy

Each individual player is permitted to hold a maximum of one (1) active 8hi77 account at any time. Opening multiple accounts — whether under the same name, same mobile number, same payment method, same device, or same household — is strictly prohibited. Where duplicate accounts are identified, 8hi77 reserves the right to close all associated accounts and void any balances or pending withdrawals therein.

2.3 Account Credentials

You are responsible for maintaining the confidentiality of your username and password. You agree not to share your login credentials with any third party. Any activity conducted through your account using your credentials will be treated as your own activity and subject to these Terms, regardless of whether such access was authorised by you.

If you suspect that your account has been accessed without your authorisation, you must notify 8hi77 support immediately via live chat or email at [email protected].

3 Age Restriction & KYC Verification

3.1 Age Verification

You confirm, by registering an account with 8hi77, that you are at least 18 years of age. 8hi77 reserves the right to request documentary proof of age at any point. Acceptable documents include a valid National Identity Card (NID), passport, or birth certificate. Accounts where age cannot be satisfactorily verified will be suspended until verification is completed.

3.2 Know Your Customer (KYC) Process

In accordance with responsible gaming standards and anti-money laundering best practices, 8hi77 conducts KYC verification for all player accounts. The KYC process may require you to submit one or more of the following:

• A clear photograph or scan of a valid government-issued photo ID (NID, passport).
• Proof of your payment method ownership (e.g., a screenshot of your bKash or Nagad account showing your registered name and number).
• Proof of residential address in Bangladesh (utility bill, bank statement, or official correspondence dated within the last three months).
• A selfie holding your ID document, if requested by the verification team.

KYC documents must be submitted through the secure upload portal in your account dashboard. 8hi77 processes KYC submissions within one (1) to three (3) business days. Withdrawals will not be processed until KYC verification is successfully completed.

3.3 Consequences of Underage Play

If it is determined that a player is under the age of 18, or was under 18 at any point during their use of the platform, their account will be closed immediately. All deposits made will be refunded to the original payment source where technically feasible, but all winnings derived from play conducted while underage will be forfeited in full. 8hi77 may report underage gambling attempts to relevant authorities where required.

4 Deposits & Withdrawals

4.1 Accepted Payment Methods

8hi77 currently accepts deposits and processes withdrawals via the following payment channels available to players in Bangladesh:

• Mobile Financial Services: bKash, Nagad, Rocket, Upay
• Banking: Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank
• International Cards: Visa, Mastercard (where supported)

All deposits and withdrawals must be made from payment accounts registered in your own name. Transfers from third-party accounts — including family members, friends, or business partners — are not permitted and may trigger a compliance review.

4.2 Deposit Limits & Processing

The minimum single deposit at 8hi77 is ৳500. There is no maximum deposit limit for standard player accounts, though individual payment method provider limits may apply. Deposits made via bKash and Nagad are typically credited to your 8hi77 balance almost instantly following payment confirmation. Bank transfer deposits may take up to 24 hours depending on the processing schedules of the respective institution.

4.3 Withdrawal Limits & Processing

The minimum single withdrawal at 8hi77 is ৳1,000. Standard withdrawal processing times are as follows:

• bKash / Nagad / Rocket / Upay: Typically 15–60 minutes after approval.
• Bank Transfer: Typically 1–3 business days depending on the receiving bank.

8hi77 reserves the right to conduct additional verification checks on withdrawal requests exceeding certain thresholds, particularly where KYC verification has not yet been completed. Withdrawal requests submitted during peak periods (including BPL finals, Eid holidays, and high-traffic event days) may experience processing delays. 8hi77 will communicate any such delays to the player via their registered contact details.

4.4 Currency

All transactions on the 8hi77 platform are conducted in Bangladeshi Taka (BDT / ৳). Where a payment provider processes a transaction in a different currency due to technical constraints, conversion will be applied at the prevailing exchange rate, and any applicable conversion fees are the responsibility of the player.

4.5 Anti-Money Laundering

8hi77 maintains strict anti-money laundering (AML) procedures. The platform must not be used for any purpose connected with money laundering or other financial crime. Deposits must originate from funds that are legitimately owned by the player. 8hi77 reserves the right to freeze accounts, hold withdrawal requests, and report suspicious activity where there is reasonable grounds to suspect AML violations.

5 Bonus & Promotions

8hi77 offers a range of promotional bonuses and incentives to players, including but not limited to welcome bonuses, deposit match bonuses, free spins, cashback offers, VIP tier rewards, and seasonal promotions (for example, Eid bonuses and BPL season specials). All bonuses are subject to the specific terms published alongside each individual promotion as well as the general bonus rules set out in this section.

5.1 Wagering Requirements

Unless explicitly stated otherwise in the relevant promotion terms, all bonuses credited to your 8hi77 account are subject to a wagering requirement. This means the bonus amount (and in some cases the deposit amount plus the bonus amount) must be wagered a specified number of times before any winnings derived from the bonus may be withdrawn. The applicable wagering multiple will be stated clearly in the promotion terms at the time the offer is presented.

5.2 Bonus Eligibility

Bonuses are subject to the following general eligibility conditions:

• The player's account must be fully verified (KYC completed) before bonus funds can be converted to withdrawable cash.
• Each welcome bonus is available once per player, per household, per payment method, and per IP address.
• Bonuses are non-transferable and have no cash value until wagering requirements are met.
• 8hi77 reserves the right to withdraw any bonus where there is evidence of abuse, including but not limited to multi-accounting, systematic low-risk wagering designed to circumvent wagering requirements, or exploitation of software errors.

5.3 Game Contribution to Wagering

Not all games contribute equally to the fulfilment of wagering requirements. As a general guide: slots typically contribute 100%, while live casino table games such as Baccarat and Blackjack may contribute a lower percentage. The exact contribution rates applicable to a specific bonus will be detailed in that bonus's terms and conditions.

5.4 Bonus Expiry

Bonus funds and associated free spins are subject to an expiry period. Any bonus balance and derived winnings that have not been wagered through sufficiently by the time of expiry will be removed from the player's account automatically. The expiry period applicable to each bonus is stated in the individual promotion terms.

6 User Obligations

By using the 8hi77 platform, you agree to comply with the following obligations at all times. Breach of any of these obligations may result in account suspension, forfeiture of balances, and/or legal action where appropriate.

6.1 Lawful Use

You agree to use the 8hi77 platform solely for lawful personal entertainment purposes. You must not use the platform in any manner that violates applicable laws or regulations. You confirm that online gambling is not prohibited by the laws of the jurisdiction from which you are accessing the service.

6.2 Prohibited Conduct

The following conduct is strictly prohibited on the 8hi77 platform:

• Creating more than one player account, or assisting another person to circumvent the one-account policy.
• Using any automated software, bot, script, or artificial intelligence tool to interact with games, place bets, or exploit the platform in any way.
• Exploiting errors, bugs, or vulnerabilities in the platform software. Any such errors must be reported to 8hi77 support immediately. Any winnings derived from exploiting a known or unknown error are subject to forfeiture.
• Engaging in collusion with other players in any poker, live dealer, or other game where player interaction is involved.
• Using the platform to facilitate money laundering or any other financial crime.
• Posting, transmitting, or sharing any content that is defamatory, abusive, threatening, obscene, or otherwise objectionable through any feature of the platform.
• Attempting to gain unauthorised access to any part of the 8hi77 platform, server infrastructure, or other player accounts.
• Systematic exploitation of bonus promotions through low-risk wagering strategies designed specifically to fulfil wagering requirements without genuine engagement with the relevant games (commonly referred to as "bonus abuse" or "bonus hunting").

6.3 Accuracy of Information

You agree to keep your account information accurate and up to date. If any of your registered details change — including your mobile number, email address, or payment method — you are responsible for updating your account profile promptly. Failure to maintain accurate information may result in payment processing delays or account suspension.

7 Account Suspension & Closure

7.1 Suspension by 8hi77

8hi77 reserves the right to suspend or restrict access to any player account at any time and without prior notice where there is reasonable cause to do so. Grounds for suspension include but are not limited to:

• Suspected or confirmed breach of these Terms and Conditions.
• Suspected or confirmed fraudulent activity, including use of stolen payment credentials.
• Failure to complete KYC verification within a reasonable timeframe following a request.
• Suspected underage gambling.
• Suspicious wagering patterns that suggest bonus abuse, match-fixing, or money laundering.
• A self-exclusion request made by the player through the responsible gaming tools.

Where an account is suspended pending investigation, the player's balance will be held securely. 8hi77 will communicate the outcome of any investigation and the status of any held balance once the review is concluded.

7.2 Closure by the Player

You may request the closure of your 8hi77 account at any time by contacting our support team via live chat or email at [email protected]. Before closure, any remaining balance (subject to KYC verification being complete and no outstanding bonus wagering requirements) will be returned to your registered payment method. Account closure requests are processed within three (3) business days.

7.3 Effect of Closure

Upon account closure, all pending bonus balances, unmet wagering requirements, and associated free spins will be cancelled and forfeited. Closed accounts are not eligible for re-registration under the same personal details within a period of 30 days, unless the closure was initiated as part of a self-exclusion programme, in which case the applicable self-exclusion period governs re-registration eligibility.

8 Responsible Gaming

8hi77 offers the following responsible gaming tools to all registered players as standard features, accessible at any time through the account dashboard:

• Deposit Limits: Set daily, weekly, or monthly deposit caps. Reductions are applied immediately. Increases require a 24-hour cooling-off period.
• Session Time Reminders: Configure automated reminders to notify you how long you have been playing in a single session.
• Time-Out: Take a temporary break from the platform for a defined period (24 hours, 48 hours, 7 days, or 30 days). During a time-out, your account remains active but you cannot log in, deposit, or wager.
• Self-Exclusion: Permanently or semi-permanently exclude yourself from the 8hi77 platform for a period of your choosing. Self-exclusion requests are processed promptly. Once active, self-exclusion cannot be reversed before the elected period expires.
• Reality Checks: Periodic on-screen notifications showing your net gaming session result to help you stay informed of your activity.

For full details on responsible gaming resources and guidance on seeking help if gambling is becoming a problem, please read our dedicated Responsible Gaming Policy.

8hi77 strongly encourages all players to gamble within their means, set personal budgets before playing, and never chase losses. Gambling should always be treated as entertainment, not as a source of income. If you or someone you know may have a gambling problem, please seek help immediately through our 24/7 live chat support team.